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Why are Customer Reviews Important?

The importance of Customer Reviews can never be underestimated. Each review gives you as the business insight into the desires of your Customers, allowing you to make strategic decisions in your business that keep them coming back.

Additionally, each review allows potential Customers a glimpse of what their experience with your business will be like. Grow your business and profitability by Understanding and Delighting Your Customers

What makes us different?

  • Review Platform & Consolidated Reviews into 1 package
  • Departmentalised reviews & reporting
  • Customised Questions with Review statements pertaining only to that question
  • Reply from one place
  • Email notification – Real-time Reviews
  • Online Reputation Management

Did you know?

%

The increase of revenue experienced by Businesses that display reviews

%

Of buyers will read online reviews

%

Of adults will check online reviews before buying

Of adults will check online reviews before buying

%

Of adults will check online reviews before buying

%

Research suggests that reviews could triple the conversion rate

The ReviewA Light Journey

The ReviewA Light allows you to make the most of the opportunities offered by obtaining authentic customer reviews.

ReviewA Light Key Features

The ReviewA light allows you to make the most of the opportunities offered by obtaining authentic customer reviews.

Full automation of the review-gathering and monitoring process..

Allows good reviews to be amplified so as to benefit your company.

27ad60\Encourages customers to leave user experience reviews with a variety of different campaigns.

Unobtrusive and simple method of obtaining genuine reviews from your customers.

Take advantage of the “review funnel”, which helps you to gather reviews into a single, monitored source.

Reporting & Review Stream 

How it Works

The ReviewA lite allows you to accomplish the following tasks with ease:

DRIVE

Drive customers to a single review funnel so they are always leaving reviews on sites that are important to you and your company using SMS, email, and MMS campaigns.

GUIDE

Guide disappointed or dissatisfied customers towards offline recovery of their poor experience, which helps to boost the possibility of customer retention

AUTOMATE

Automate multi-channel reviews by asking, reminding, and guiding customers to write reviews about your company where you deem them to be most useful.

MONITOR

Monitor the results of your campaigns and judge improvement to a company’s online reputation using data-driven metrics.

AMPLIFY

Amplify positive reviews by streaming them on your website or utilizing for social media sharing, with all efforts designed to the specific needs of your company.